Of course Microsoft does this, right after I sell my XBox 360 on eBay. Well, the bidder hasn’t paid me yet, and might not. So maybe I haven’t officially sold it yet.

But yeah, a few weeks ago I got the dreaded three red rings of death on my XBox 360, while watching an HD-DVD with Heather. If you know me, you know I hardly touch my XBox 360, except to watch DVDs or play arcade games. And I keep it flat (not standing), and not locked inside some entertainment center. For all intents and purposes, the game console should’ve lasted me years. The fact that it just failed watching a movie was unacceptable, but there wasn’t much I could do.

Before calling Microsoft’s support line, I found a forum post online from someone who had fixed the problem by just blowing out the dust with a can of air. I took it outside and did that, and quite a bit of dust was released from the box. Brought it back in and turned it on, and I was up and running again. Heather and I watched half of King Kong, and then shut it off. Looks like the problem was fixed for now. Well, it’s not my problem anymore technically, since it’s sold on eBay, but yeah.

Before today, if I had kept my XBox 360, the next time the red rings came up, I would’ve had to shell out like $150 to get my console fixed. But now, Microsoft’s extended the warranty to the consoles from the past three years. There’s even an “apology” letter of sorts from Peter Moore.

But in my opinion, it’s far overdue. When the console launched, I didn’t want to listen to all the people having problems. I just assumed they were being dumb, and using the console without ventilation, etc… but then I started to hear about friends having the problem, and then myself… it’s obvious there is a core hardware problem with the XBox 360 itself, either involving cooling or the placement of components inside. It’d be great if Microsoft went the extra mile and gave full disclosure about their findings. It’s ridiculous that retailers and the public were both complaining about the return rate of the console, and Microsoft kept saying that the returns/etc. were well under the industry standard. Riiight.