I keep getting this weird error after my Windows session has been logged in for a long time. It happens if I try to run any Office program (Excel, Outlook, Word, etc.) or if I try to run Windows Media Player.

Logging off and logging back in fixes the problem, but that’s hardly ideal.

I found a forum post regarding the issue, and it seems that Microsoft is indeed aware of the issue:

In the meantime: You don't need to reboot, just log off and log back on. It's a per-user issue. That will clear it up if it's the same issue.  I realize it can be a pain and I'm not trying to minimze the issue at all, but the workaround is simpler/quicker than a full reboot.

It hits different people in different time frames. It depends on how many apps you are running and how often you have loaded/unloaded them.

I appologize that it takes this long, but we'd rather not give you an update that had other problems/regressions, so we want to make sure it's fully tested, and that can take a few weeks in an environment as complex as this, as I'm sure you know. 

Reading further, it seems the fix is actually finally released, but won’t be forced upon users (via Windows Update) until July. If you’re having this problem, you can download KB952709 and fix it right now!

Since getting my console back after having it repaired, due to the red ring of death problem, I haven't played it much. I decided today to sit down and play Assassin's Creed, and about five minutes into it, my screen starts to look posterized. Basically, it looks like the colors are reduced. Think cheesy 80's music video special effects. Here's some shots:

Of course, if I go to XBox.com and look up my repair information, it says I'm out of warranty. Fantastic. A console I hardly play is broken yet again. I'm going to try to call and deal with their customer service people (in India.. ugh.) But I doubt I will be able to get them to fix this for free.

I haven't found any other information online about this problem. I can't be the only one, though.

Stuff I've tried:

- Changing from 1080p to 1080i, 720p, etc. -- no change.

- Jiggling the entire cable, in case there's a short.

- Unplugging/re-plugging in the video cable.

- Performing the "Reset Video Settings" trick per Microsoft's KB article.

How *$()@% frustrating is this? Microsoft really doesn't get it sometimes.

Update: According to users who replied to my XBox.com forum post, the problem appears to be that the GPU is either overheating, or beginning to break away from the motherboard. This is similar to what causes the "Red Ring of Death" errors, but not the same. I think I'm going to just have to bite the bullet and pay for repairs, even though this is clearly a design flaw, and not a problem I caused.

I’ve been having really infrequent “random” blue screens/freezes ever since I got my new computer back in July. I finally tracked the cause to either be high disk I/O or high network I/O. I replaced my network card with a PCI-E Intel gigabit card, but that didn’t solve the problem. I was in Visual Studio the other day, and went to get latest on a project, and boom, blue screen.

It sometimes isn’t just a big blue screen of death, though. Other times it just freezes my entire operating system for 15–20 seconds, then it “catches up” with itself.

Looking at my Windows event log, I see a lot of entries like this:

Source: nvstor32
Event ID: 129
Level: Warning
Message: Reset to device, \Device\RaidPort0, was issued.

These messages seem to indicate a problem with my nVidia-based SATA chipset. Searching around “the Google”, I find other users in similiar situations. They all suggest turning off Native Command Queing (NCQ) in the nVidia drive controller’s properties:

I’ve done that now and rebooted, and it seems to have fixed the problem. Funny enough, under XP (on this same machine) I have never had the random lockups or event log entries, so it appears to be a Vista-specific problem.

So, who’s to blame? Is it nVidia? I’m running the latest nForce drivers for my chipset (nVidia 650i SLI MCP), which at the time of this blog entry is 15.08. Is it Microsoft’s fault? Are they doing something funky in the newer drive code that could be causing this?

Who knows. All I know is that I have to disable a potentially performance-helping feature in order to not crash my machine. Maybe Scott Hanselman’s run into this on his very similiar quad core rig? Oh well. That’s technology for you. As long as it’s not corrupting my data, I guess.

I was trying to open a project from SourceSafe under the new Visual Studio 2008, and my list of SourceSafe servers was blank. After a few moments of frustration, I found a CTP (beta) release of a pack of fixes for SourceSafe, and Microsoft suggests you install it before using Visual SourceSafe 2005 in Visual Studio 2008.

http://www.microsoft.com/downloads/details.aspx?FamilyID=FAF41EDD-924D-449F-AEFC-9C86DD499720&displaylang=en

The CTP seems to have fixed my problem, as I can now open VSS2005 projects from VS2008.

I was using my favorite audio player/manager, MediaMonkey, this afternoon and ran into a really annoying bug. All of the songs in a particular album would play except for one. MediaMonkey would just skip the file, no error or anything.

At first I thought the file was “corrupt”, but it couldn’t be. It had only been ripped a few weeks ago, and plays fine in other players, such as Winamp, VLC and Foobar2000. I started to think logically about the problem, and noticed that particular track had parenthesis in it’s filename. I removed the parathesis, and replaced them with another character. Nope, still skipping.

So I thought more, and concluded that the filename was the longest filename on the album. I removed a few characters and tried again. Voila, now it works!

I do some research and find that MediaMonkey (at least the new beta for Vista) uses the Quicktime API to playback AAC files. I decided to try an experiment, and attempted to load the troublesome file (with it’s long filename) into Quicktime via Quicktime’s own “open file” menu. It’s leads me to a wonderfully unhelpful error message of “Error -37: a bad filename or volume name was encountered”. Oh, really?

Doing even further research, it seems that Quicktime can’t handle a file with a name longer than 60 characters. What the crap?

Searching around the web, I find a handful of people who have run into this same problem. Why hasn’t this been fixed yet? Is this why iTunes automatically stores most songs in a “cut off filename” state when “Keep my iTunes Folder Organized” is checked?

Ugh. Will someone at Apple get their head outta their butt, fire the entire Quicktime/iTunes for Windows development staff, and start over? I’m tired of it crashing, having exploits, making my computer slow to a crawl, and not playing back “HD” content on even screaming-fast PCs. All major reasons I switched to MediaMonkey. But alas, since MediaMonkey relies on Quicktime for it’s AAC playback, I’m going to have to truncate all my AAC filenames until a fix comes out.

If you use Vista, you’ve run into this problem. Vista seems to think that every folder contains music, because the “Artists”, “Album”, “#”, “Genre” and “Rating” columns are always visible. Look at my example above. This is after resetting all of the file type settings, etc… and Vista still thinks that a directory containing two MDB (Access databases) and a ZIP file warrant showing media columns. Ugh.

Please, Microsoft, fix this for SP1. The fact that it isn’t fixed already via a hotfix speaks volumes about how slow you react to even the smallest of bugs.

I’m sorry I rant so much, but these things are really upsetting me lately. Maybe you can relate to some of the topics?

Dell – A friend of mine, Nicole, brought me her Dell laptop to take a look at, since it will no longer boot. I figure it’s a bad hard drive.. the signs point to that, so I order a drive and stick it in, preparing to reinstall Windows. System can’t find the drive.. or wait, it can, oh wait.. it can’t. It randomly just doesn’t see the hard drive. I check online, and find that the world pretty much agrees that the Dell Inspiron 5150 is the crappiest model of laptop to ever roam this earth, plagued with engineering flaws that cause chips to crack, the CPU to overheat (2), and power plugs to short out. This led to Dell getting a class-action lawsuit brought against them, and them losing. As part of the settlement, they must pay for repairs up until Sept. 30th, 2007.

Now, Nicole’s already had the motherboard replaced by a tech once before, sent the laptop in for repair, had yet another motherboard replacement, a power adapter replacement, etc… and it’s still not working right. I had her speak to Dell again and get another motherboard. They say they can’t send one at first, citing some policy that once a motherboard’s been sent out, they can’t send out another (what?!) but the tech eventually agrees to send one out. They receive it the next day, and I examine it. The “new” board is actually refurbished from 2005 and looks terrible. I decide to swap it out anyway, and what do you know? It doesn’t work.

I’ve heard that some people have had luck e-mailing the “Customer Advocate” team at Dell (Customer_Advocate@Dell.com) and I did e-mail them six days ago, but haven’t heard a peep. I’m e-mailing them back tonight and asking for them to at least respond. I’m seriously doubting they’ll bother responding back.

Microsoft/Windows Vista – I had to completely re-install Vista two days ago, because SQL Management Studio stopped connecting to servers. Just straight up would not connect to any server anymore. Just gave me a generic fatal network error message. I tried uninstalling and reinstalling, cleaning out the registry, deleting files, etc… just couldn’t get it to work. And seeing as SQL Management Studio is pretty much a requirement to do my job, I had to reinstall everything to get it working again. Ugh.

Then, I decided to upgrade my laptop’s hard drive and memory, since I had skimped on it before, but now that I use it for work, I need it to be much faster. Bought a 100 gig 7200 RPM laptop hard drive and two gigabytes of RAM. Put the new hard drive in, and Vista says it’s now deactivated. What?!

Maybe you know that I’ve had problems with Vista’s lame activation in the past. How about the time I put in a soundcard? Or the time I reinstalled Vista (after having it installed for months beforehand?) Now I get it for installing a hard drive. Of course I have to call, read off a number to a guy in India, and then he reads me back another code, and I’m activated again. What a waste of my time.. and there was really no reason to get “deactivated” in the first place.

Microsoft/XBox 360 – My XBox 360 recently started getting the red rings of death. It wasn’t so bad at first, but then it got ridiculous, locking up like 20 minutes into a DVD, etc… so I decided to send it in. The first call, I spent about an hour waiting and talking to a tech, leading me through troubleshooting steps (which obviously aren’t going to fix the red rings problem.) Of course I get disconnected in the middle of this, so I give up for that night and try again a short while later. This time, the tech tells me that their computer systems are down, and I need to call back in 30 minutes. Ok.. so I do call back, and the automated voice prompts tell me that I can just do a service request online. Well why didn’t you say so in the first place?

So I file a request, they send me a little box to package up my XBox 360, and I send it back (to somewhere in Texas.) You can check the status of your repair via their http://service.xbox.com/ site.. at first it said my unit had not yet been received, then it changed to received.. and now it says “No Repair”, and that my warranty is invalid. Obviously I freaked a little, and snooped around online for “no pending repair”. Looks like this means they swapped it out for a refurbished console. Okay, that makes sense, but why should the service status be so misleading? Why can’t it say “swapped out” or “replaced” or “replacement shipped”? Instead, I have no way of even knowing if the accepted my repair, shipped it, etc.. talk about lame.

I guess I’ll wait a few more days and see if an XBox 360 comes to my door via UPS. If not, I’ll have to call and deal with a guy in India.. (gee doesn’t that sound familiar?)

Nissan – I love my car. No really, I do. The navigation system needs work, but other than that, gravy. Except I keep having a problem where my driver’s seat has it’s leather “unhooked” from the seat itself, near where the seat touches the center console. I attribute it to me being a bigger guy, but still, it shouldn’t be coming undone. I’ve had Nissan fix this twice now, and it still keeps popping off. So I e-mailed corporate and they e-mailed me back days later, asking for my mileage and where I last had it serviced. I send them back the information, and they say a “specialist” will be in touch with me by the following business day. It’s been two days, and nothing. I’m not that upset yet, but when you say following business day, you probably should mean it.

But even if they do contact me.. say, tomorrow.. what is this “specialist” going to do for me? Just tell me to bring it in to get fixed? It obviously keeps happening.. it seems like an engineering problem to me. I don’t sit in my car funny, aka slamming your butt onto the seat as you jump in. And I always try to be “centered” in my seat, so I just don’t get it.

Anyways, I’m sorry for such a long rant. But maybe you can relate to some of these. I don’t think I’m expecting too much from these companies, and it just goes to show how little they care for their customers in general.

The Windows desktop may stop updating correctly after a Windows Vista-based computer has been running for an extended period of time: http://support.microsoft.com/kb/932406

I started having this problem a LOT lately. Not quite sure why. I’m installing this hotfix, maybe it’ll do the trick. I’m sharing the info. in case it helps others out..

With the ongoing BioShock saga…

On a whim, I stopped using my onboard RealTek 7.1 HD audio device, and put my Soundblaster X-Fi XtremeMusic back into my machine. I really hate Creative, and have had nothing but problems with their Vista drivers, but figured I might as well give this a shot. Setup the drivers, setup the new Creative ALchemy (to give EAX support under Vista), and fired up BioShock. Wow. 5.1 audio actually works, and sounds pretty decent.

I’m guessing that 2K Games never extensively tested the game with onboard audio devices. This doesn’t make much sense, seeing as over 50% of the users out there use onboard sound for their games. At least according to the last Valve hardware survey. And it also doesn’t make sense to me that every other game I often play (Counter Strike: Source, Oblivion, Command and Conquer 3, etc.) works fine in 5.1 mode with my onboard controller.

I’ve written before how I believe Creative/etc. are a dying breed, with their custom audio APIs and effects layers. This just proves my point a bit more.

Since I can now semi-play the game, I’ll give it a go and write my review a bit later on.

Update: After disabling my onboard sound card, and installing the X-Fi, Vista once again is forcing me to re-activate. What the f—k? I’m getting so tired of this crap.

From a post by 2k Elizabeth, a person who works for 2k Games:

hey guys,

first, let me say this. you DO NOT NEED TO USE THE INTERNET EVERY TIME YOU PLAY THIS GAME. it is only the first time.

second, you can uninstall and reinstall this game, and if, by chance, you have 2 computers you want to simultaneously play this game on, you also can do that.

if by some chance you are reinstalling this game without uninstalling it first, a lot, there is a chance you may have to call securom and get a key, or deactivate some older installations.

but if you upgrade your hardware next week, you'll still be able to play the game. if you revamp your system and need to reinstall bioshock, just uninstall it before you go through the overhaul, and then do your reinstall.

calling it "hardware fingerprinting" is a bit alarmist. we do not transmit any of your data to any companies.

really, the only people who will be concerned about any of these security measures are those who are rapidly putting bioshock on many pcs... if you use the game as you normally do, you won't notice this at all.

AWESOME!

I feel sorry for people who bought the game and don’t have an always-on internet connection. This protection means that the first time they go to play it, they’ll have to connect to the internet.

And I’ll now have to remember to uninstall the game next time I buy a new PC or rebuild my current one. And let’s hope the activation doesn’t fail randomly, because we know that never happens, especially on Windows Vista. Otherwise, I’ll be forced to call a third party (SecuROM) and plead my case. Wonderful!

And guess who doesn’t have to worry about any of these things? The people who pirated the game in the first place.

To top it off, she ends with basically saying if you aren’t doing anything wrong, you don’t have anything to worry about. Riiight. Since when is it up to game manufacturers to determine how many PCs I can install a game on?

You win, 2k Games! Truly you have conquered all video game pirating!