Nicholas Head

Filter by APML

Help: My XBox 360 won’t stay connected to XBox Live!

by Nicholas Head 22. February 2009 22:02
xbox_360_live

In the entire time I’ve had my XBox 360, I kept getting disconnected from the XBox Live service after 30 minutes or so, no matter what. I could be downloading or playing a multiplayer game, it didn’t matter. I thought at first that it was my wireless setup (I am using a Netgear wireless router as a “client” and going straight into the XBox 360) but it turns out I was wrong.

The XBox Live service has a “heartbeat” and if it can’t connect to specific ports after specific times, it assumes your connection is garbage and disconnects you. If you’ve got a UPNP (Universal Plug-n-Play) router, this doesn’t really affect you, since your XBox 360 tells your router to forward those ports and everyone’s happy. But I do not have UPNP compatible router; in fact I have the semi-expensive business-class Cisco PIX 501 firewall. Therefore these ports needed to be routed manually.

According to this Microsoft KB article, you need to open/forward the following ports:

TCP 80
UDP 88
UDP 3074
TCP 3074
UDP 53 TCP 53

My problem is now solved. I hope this can help someone else out there.

Bookmark and Share

Tags:

xbox 360 | internet | Microsoft

Are you moving or looking to move soon? Don't hurt your back shifting boxes around-- use HireAHelper to Book Movers Online!

Log in

Powered by BlogEngine.NET 1.6.1.0