Nicholas Head

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Possible nVidia driver bug in Vista?

by Nicholas Head 31. December 2007 06:44

I’ve been having really infrequent “random” blue screens/freezes ever since I got my new computer back in July. I finally tracked the cause to either be high disk I/O or high network I/O. I replaced my network card with a PCI-E Intel gigabit card, but that didn’t solve the problem. I was in Visual Studio the other day, and went to get latest on a project, and boom, blue screen.

It sometimes isn’t just a big blue screen of death, though. Other times it just freezes my entire operating system for 15–20 seconds, then it “catches up” with itself.

Looking at my Windows event log, I see a lot of entries like this:

Source: nvstor32
Event ID: 129
Level: Warning
Message: Reset to device, \Device\RaidPort0, was issued.

These messages seem to indicate a problem with my nVidia-based SATA chipset. Searching around “the Google”, I find other users in similiar situations. They all suggest turning off Native Command Queing (NCQ) in the nVidia drive controller’s properties:

Nvidia drive properties

I’ve done that now and rebooted, and it seems to have fixed the problem. Funny enough, under XP (on this same machine) I have never had the random lockups or event log entries, so it appears to be a Vista-specific problem.

So, who’s to blame? Is it nVidia? I’m running the latest nForce drivers for my chipset (nVidia 650i SLI MCP), which at the time of this blog entry is 15.08. Is it Microsoft’s fault? Are they doing something funky in the newer drive code that could be causing this?

Who knows. All I know is that I have to disable a potentially performance-helping feature in order to not crash my machine. Maybe Scott Hanselman’s run into this on his very similiar quad core rig? Oh well. That’s technology for you. As long as it’s not corrupting my data, I guess.

 
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bugs | windows vista

Comments

4/14/2008 6:21:40 PM #

Bob Johnson

TEST

Bob Johnson | Reply

9/1/2008 8:10:41 AM #

biantianxiang

hey,i got the same problem as you have , and you blog helps me a lot ,the problem resloves.

biantianxiang | Reply

6/23/2009 2:16:59 PM #

Xelkos Cuhl

Hey, the bug is back in 2009!

Same issue, high hard drive activity, high network activity, then BLAM, OS and.or applications start freezing, or not responding (which is more the case now). And this is with the latest drivers again!

What is real odd, I had a build that was working fine for me until one night when Microsoft & Nvidia both had updates, and BLAM, got nailed with this bug! I have a Dell XPS 630i which was working great until the last set of patches.

I rebuilt using a much earlier image, re-patched, and BLAM, same freezing issues again. This time, least for me, the Command Queuing only lessens the daily lockup - the lockup still occurs, oddly it's between 1am and 3am, or at 8am. Why I don't know.

I think Cacheman7 (cacheman.outertech.com/index.php is helping my system stay more stable now, with the auto-optimization of Stability, but it's not a cure.

Perhaps I should of tried rolling back the driver before reuilding, although I do have the image backup.
- I use Acronis True Image Home for backing up images, and have three or four builds at my disposal. It's all them numerous updates, hard to say which are the culprit(s) since the OS is unstable.

I have a running log of stuff that's going on at the Dell Community forums:
en.community.dell.com/.../19505063.aspx#19505063

Xelkos Cuhl United States | Reply

12/6/2009 9:55:01 PM #

Scott

Xelkos Cuhl,

Did you ever find the cause of this '09 repeat? I got my computer the middle of this year with fairly regular freezes, the freezes only happen a couple of times a month now, but they're no less annoying. Also, Dell blows.

Scott United States | Reply

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